This handbook is here to help you get the most out of your solar system. It answers the questions we get asked most, in plain English, and explains what to do if something is not working as it should.
We're here to help you before, during and after your solar installation. That's why we've put together these handy guides to help you if you have questions or need to make changes to your system.
The most common Solis inverter fault codes and what to do about them.
Learn moreIs your battery not turning on after a power outage? Here's what happened and how we can help.
Learn moreThere's never a good time to have no hot water. Use this guide to find out where the fault lies and what to do about it.
Learn moreIs your Solis inverter showing fault code 2012? Here's how to fix battery communication issues.
Learn moreIs your solar output capped or dropping once your battery hits 100%? Here's how to tell a normal limit from a fixable fault.
Learn moreIs your battery percentage jumping up and down for no reason? Here's why it happens and how we can fix it.
Learn moreIs your inverter showing fault code 1055, or saying no battery is connected? This guide wakes a battery that has shut itself off after going flat.
Learn moreHas your battery charging schedule stopped working? A Solis firmware update may have reset your settings. Here is how to check and restore them.
Learn moreYour Zappi GLO charging cable is locked inside the car's charging port. Here is how to release it safely and prevent it happening again.
Learn moreYour Solis inverter reaches the internet through a WiFi dongle. This guide reconnects that dongle to your home network from your phone.
Learn moreA Sofar inverter is reconnected through the dongle's own settings page, opened in your phone's browser. Works with SofarCloud or the older SOLARMAN app.
Learn moreThe PowerOcean pairs over Bluetooth rather than a dongle, so everything is done in the EcoFlow app. Here's how to get it back online.
Learn moreIs your myenergi Eddi showing as disconnected in the app? Here's how to reconnect it to your home WiFi.
Learn moreYour myenergi app shows your Eddi or Zappi as offline but your solar is still working? Here's how to reconnect your hub.
Learn moreNeed to set up remote access with Solis, the manufacturer? Here's how to request it.
Learn moreLooking to maximise your energy savings by optimising your battery charge times? Here's how.
Learn moreWant to know how your battery charges and discharges? We explain it all here.
Learn moreThinking of adding a battery, or expanding the storage you already have? Here is everything you need to know.
Learn moreA plain-English guide to the smart technology inside your EcoFlow PowerOcean battery and why 800V makes a difference.
Learn moreWe love it when customers feel confident enough to use our tips and practical know-how on their solar systems. But sometimes you need the help of your expert installer at PureVolt. Please don't hesitate to contact us with your query and we can provide you with expert advice. No need to struggle! Just get in touch.
We use cookies to enhance your experience on our website. By continuing to browse, you agree to our use of cookies. Learn more...
We are an independent Irish solar panel company in Ireland with bases in Dublin and Galway. Whether you're looking to save money or save the planet, we're here to help you make the switch. No nonsense, no jargon. We provide honest clear information so that you can make the right decisions for you and your family. Our profits are used to put free solar panels on the roofs of charities and good causes in Ireland.
© Copyright 2026 PureVolt Solar. All Rights Reserved.