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Welcome to the PureVolt

Solar Owners Handbook

Thank you for choosing PureVolt Solar for your solar PV system installation. This handbook was created to help our customers get the most out of their new solar system and answer some common questions.

Frequently Asked Questions

Help and support guides

We're here to help you before, during and after your solar installation. That's why we've put together these handy guides to help you if you have questions or need to make changes to your system.

Solis WiFi settings

Is your Solis inverter no longer sending data to your phone or tablet? Here's what to do.

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Sofar WiFi settings

Is your Sofar inverter no longer sending data to your phone or tablet? Here's what to do.

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EcoFlow WiFi settings

Is your EcoFlow system no longer sending data to your phone or tablet? Here's what to do.

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Fault codes explained

The most common Solis inverter fault codes and what to do about them.

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Remote access setup

Got an issue with your Solis inverter and need us to access it remotely? Here's how we get started.

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Battery timing

Looking to maximise your energy savings by optimising your battery charge times? Here's how.

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Solar on your bill

Want to know how your energy production is reflected in your bill? We explain it here.

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Battery charge & discharge

Want to know how your battery charges and discharges? We explain it all here.

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Adding a battery

Thinking of adding a battery or even a second battery? Here is everything you need to know.

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No hot water troubleshooting

There's never a good time to have no hot water. Use this guide to find out where the fault lies and what to do about it.

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Still have questions?

We love when customers feel empowered enough to utilise our tips and practical know-how on their solar PV systems, but sometimes you need the help of your expert installer at PureVolt. Please don't hesitate to contact us with your query and we can provide you with expert advice. No need to struggle! Just get in touch.